about us
Products
- Maximize Business Impact Using SMS
  
  Drive personalized 1:1, bulk, and automated SMS conversations to elevate your business's success. Engage customers with real-time SMS, optimize outreach with bulk messaging, and automate SMS responses to enhance operational efficiency, streamline communication, and boost customer satisfaction and loyalty, ensuring consistent and effective engagement across all touchpoints.
  
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  Enhance Global Business Communication with WhatsApp
  
  Enable personalized WhatsApp messaging across international markets to optimize global business communication and operational efficiency. Engage customers directly, streamline cross-border interactions, and deliver personalized messages to enhance customer satisfaction, drive business growth, reduce SMS costs, and increase international responses, ensuring effective and seamless communication worldwide.
  
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  Enhance Customer Engagement with WebChat
  
  Transform your online presence with our powerful webchat solution. Engage visitors in real-time, capture leads, schedule appointments, and deliver personalized automated responses seamlessly integrated with your CRM. Our webchat solution, whether automated or human-driven, boosts engagement and elevates customer satisfaction, ensuring efficient and effective interaction across your digital platforms.
  
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  AI-Driven Copilot: Faster, Smarter Responses
  
  Our Salesforce native SMS app isn't just a communication tool—it's an efficiency powerhouse. The AI-driven Copilot equips your agents with advanced technology to deliver faster, more accurate responses to your customers.
  
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  Unleash the Potential with AI Chatbot
  
  Integrate AI chatbots with your CRM to deliver personalized user experiences and provide round-the-clock customer support across multiple channels. Utilize AI capabilities to automate message creation and enrich interactions with real-time sentiment analysis, ensuring competitiveness, operational efficiency, and exceptional customer satisfaction, positioning your business as a digital leader.
  
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  Revolutionize Your Business Communication with GirikCTI
  
  GirikCTI is a 100% Salesforce Native suite of applications designed to seamlessly enhance productivity, transform business engagement, and drive impactful customer communication. Powered by advanced AI technology, GirikCTI provides a comprehensive, intuitive solution to manage all your telephony and customer interaction needs within Salesforce.
  
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Level Up with

Smart Chatbots

Sentiment
Analysis

Read the room instantly and adapt responses with AI-driven sentiment analysis to keep your customers happy.

24/7 Real-Time
Support

GirikSMS chatbots are your tireless team, offering round-the-clock assistance without missing a beat.

Seamless
Integration

Deploy chatbots effortlessly across SMS, WhatsApp, and WebChat, ensuring a unified and smooth experience.

AI-Powered
Conversations

Leverage advanced language capabilities for intelligent, natural interactions that truly resonate with your audience.

Automate Your Success!

Let GirikSMS chatbots handle the heavy lifting. Boost efficiency, enhance customer satisfaction, and watch your business thrive.

Start your automated journey today!

WebChat

That Turns Clicks into Conversations

Your website visitors are more than just clicks; they’re potential connections. GirikSMS's dynamic WebChat transforms casual visits into meaningful interactions:

Engage Instantly.

Seamlessly start live chats with agents from multiple departments in one conversation.

Turn Chats into Leads

Capture details, schedule appointments, and keep the momentum going.

Seamless CRM Sync

Keep every conversation organized, so nothing slips through the cracks

Automated, Personal Touch

Respond with tailored replies that make every chat feel personal.

Start a Conversation!

Ready to connect more deeply with your audience? Get started with GirikSMS WebChat now!

Tailored Solutions for Every Industry

Education: Guide students with admissions info, tuition reminders, and real-time updates. GirikSMS makes every message feel like it’s just for them.

Financial Services: Keep leads warm, clients informed, and documents flowing—all while staying compliant.

Real Estate: Be the first to alert clients about listings, streamline visits, and keep them updated on market trends.

Recruitment & Staffing: Quickly connect with candidates, fill jobs faster, and manage shifts with ease.

Healthcare: From appointment reminders to recovery support, GirikSMS ensures patients are always in the loop, even sending voice notes for a personal touch.

Explore Your Industry's Potential: No matter your sector, GirikSMS has a tailored solution. Discover how we can help your business thrive!

Standout Features You’ll Love!

Text-to-Voice

Transform texts into voice messages for an added personal touch.

Girik Inbox

Keep all chats in one neat, organized place.

Group Messaging

Communicate with multiple contacts effortlessly.

Sentiment Analysis

Gauge customer emotions and tailor your responses.

Stay Flexible

ElevateUse GirikSMS without switching carriers.

Bulk Messaging

Reach large audiences across multiple platforms efficiently.

Automated Follow-ups

Ensure every conversation continues.

Clone Automations

Save time by replicating successful processes.

Unlock Powerful Features

Try GirikSMS today

See how these standout features can transform your communications!

Real Results

How GirikSMS Turned Challenges into Wins for Businesses

Reduced 67% No-Show Appointments with GirikSMS

"Before using GiriKsms, our clinic struggled with high no-show rates that disrupted our schedules and affected patient care. The GiriKsms team implemented a personalized SMS reminder system that completely changed the way we operate. Patients now receive timely reminders, and our no-show appointments have dropped by 60%. The integration was seamless, and the impact was immediate. We've not only seen a 60% ROI but also significantly improved patient satisfaction. GiriKsms has truly revolutionized our approach to patient engagement."

~ LinkHome Care Team

Achieved 33% Rise in Sales Conversion Rates with GirikSMS Testimonial

"Our sales were flat, and customer engagement was at an all-time low. We needed a fresh approach that would cut through the clutter and reach our audience directly. That's when we found GiriKsms. With their targeted SMS campaigns, we could send personalized offers and reminders straight to our customers' phones. The results were beyond our expectations: a 25% increase in engagement and a 30% rise in sales conversions. GiriKsms helped us connect with our customers on a deeper level, and we saw a realized ROI of 40%. It's been a game-changer for our business!"

~ Shirtworks Team

ROI of 51% Through Improved Customer Satisfaction with GirikSMS Testimonial

"In the financial services sector, client satisfaction is everything, but our previous communication methods just weren't cutting it. Enter GiriKsms. They helped us create a communication strategy that was both personalized and efficient, using SMS to keep our clients informed and engaged. The difference was night and day. We saw a 50% improvement in customer satisfaction, and our ROI jumped by the same amount. Clients appreciated the direct and immediate communication, and it streamlined our processes internally as well. GiriKsms didn't just improve our client interactions—they transformed them."

~ L VFund Client Services Lead

Frequently Asked Questions

Want to know more about Salesforce SMS messaging? Here are answers to some common questions we come across. If you have any additional questions, simply reach out to one of our experts today.

Can GirikSMS send SMS from Salesforce?

In a typical scenario, Salesforce can send outbound SMS messages to contacts which means recipients cannot reply to these messages. For businesses looking to engage in 2-way conversations with their contacts, Girikon can help you with a variety of solutions for SMS messaging for Salesforce. These include using short codes, long codes and traditional phone numbers. With GirikSMS, you can engage in 2-way SMS conversations directly from your Salesforce console.

Can GirikSMS track text messages in Salesforce?

With GirikSMS, you can track all text messages in Salesforce. And through your team’s shared inbox, you can also access past text messages.

Does GirikSMS have SMS marketing for Salesforce?

GirikSMS is one of the most cost effective SMS messaging apps to send SMS from Salesforce. All you need to do is download GirikSMS from AppExchange and one of our customer service reps will contact you to set it up quickly.

How do I set up SMS in Salesforce?

Download GirikSMS from Salesforce AppExchange. Once you login to your Salesforce account, you will be directed the app installation page. Once you have downloaded our app, one of our customer service reps will guide you through the entire process.

Maximize Business Impact Using SMS

Enhance Global Business Communication with WhatsApp

Enhance Customer Engagement with WebChat

AI-Driven Copilot: Faster, Smarter Responses

Unleash the Potential with AI Chatbot

Revolutionize Your Business Communication with GirikCTI

Accelerate Engagement with AI Messaging on Salesforce

Master the Art of Customer Communication with

GirikSMS

Powered by Salesforce-SMS integration

Seamlessly Integrate

WhatsApp

in Minutes

Level Up with

Smart Chatbots

Transform Every Customer Interaction into a Business Advantage with GirikSMS's AI Agents.

WebChat

That Turns Clicks into Conversations