Drive personalized 1:1, bulk, and automated SMS conversations to elevate your business's success. Engage customers with real-time SMS, optimize outreach with bulk messaging, and automate SMS responses to enhance operational efficiency, streamline communication, and boost customer satisfaction and loyalty, ensuring consistent and effective engagement across all touchpoints.
If you're using Salesforce and have an online presence, WebChat is essential. It enhances customer engagement, streamlines communication, and transforms visitor interactions into valuable leads. Elevate your customer experience and drive conversions today!
Our solution is designed to simplify customer engagement. With Girik SMS, you can:
Capture information and quickly respond to sales and support queries, provide guidance through documentation, and schedule meetings seamlessly.
Instantly generate qualified leads and create cases from your website, assigning them to your agents for prioritized conversations for immediate real time assistance.
Collect feedback and ratings for your support team’s assistance directly within the Webchat component, enabling businesses to improve service quality and enhance services.
Customers & Agents can attach and share screenshots, documents, guided steps, or videos during Webchat interactions, enabling seamless two-way communication.
Automatically sync all webchat interactions with Salesforce, streamlining customer data management and keeping your CRM organized.
Engage your customers & visitors across multiple platforms, including your website, SMS, and WhatsApp, delivering a seamless omnichannel experience.
Seamlessly embed a no-code webchat component on your website in minutes, facilitating real-time engagement with your prospects, customers, and website visitors.
Responsively engage clients in real time at every stage of the customer lifecycle journey, ensuring transparent conversations that build trust and clarity.
Create and manage conversation intents directly within Salesforce, simplifying the multi-department engagement process for your users as needed
Empowers customers with immediate support, allowing teams from different departments to collaborate in real time ensuring faster communication, issue resolution and a more efficient customer experience.
Access customer interactions in the Salesforce from chat component, across objects and in the intelligent Girik Inbox, making it easy to read, respond, and monitor conversations
The webchat component automatically saves conversations from your website linking them to Salesforce records for streamlined follow-up and improved efficiency.
With Girik SMS, you get more than just a WebChat. Our solution provides advanced features that make the business and audience engagement a seamless experience.
Cater to your customers' preferences by offering messaging on their favorite channels—WebChat, WhatsApp, and SMS—ensuring seamless, real-time interactions on the go. Make communication more convenient, flexible, and tailored to their needs.
Eliminate web forms for a more modern approach to generating leads. Schedule meetings directly with qualified buyers on your website in just a few clicks. Sales reps can fill their calendars with top accounts effortlessly, minimizing scheduling conflicts and maximizing your pipeline potential. Say goodbye to hassles and hello to growth!
Multiple Agents: Deliver real-time assistance by seamlessly connecting multiple agents in a single conversation. Address customer queries, secure quick sales approvals, and resolve technical issues faster, all while providing an exceptional experience.
Deliver QR codes that let customers easily switch between communication channels. They can engage seamlessly through their preferred options like SMS, WhatsApp, or Webchat. This ensures smooth, multi-channel interactions tailored to their convenience, enhancing customer experience.
Eliminate web forms for a more modern approach to generating leads. Schedule meetings directly with qualified buyers on your website in just a few clicks. Sales reps can fill their calendars with top accounts effortlessly, minimizing scheduling conflicts and maximizing your pipeline potential. Say goodbye to hassles and hello to growth!
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