Streamline Business Communication with the AI-Powered Native Salesforce SMS App

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In today's digital era, CRM tools and apps have transformed businesses across verticals. With the widespread popularity of messaging, Salesforce texting is a compelling opportunity for businesses to deliver personalized customer experiences at scale. GirikSMS's powerful Salesforce SMS and WhatsApp integration allows you to tap into potential customers across over 175 countries.

Seamlessly integrating messaging capability with Salesforce empowers your sales teams, improves customer loyalty and expands your business to newer markets. Moreover, it enables you to maintain and nurture customer relationships at scale. All thanks to the synchronization of Salesforce messaging app with your day-to-day business operations.

With GirikSMS, you can send SMS from Salesforce effortlessly without writing any code. Additionally You can add texting capability to your workflows to close deals faster and improve customer satisfaction. GirikSMS works with all Salesforce objects to let you send and receive text messages throughout the customer life cycle.

This SMS for Salesforce comes pre-loaded with chatbots that are available 24/7 to assist marketing, sales, and customer service teams. With GirikSMS Chatbots, you can easily automate the resolution of common customer concerns so that human agents can have more time to respond to more complex queries, significantly improving resolution times and agent efficiency. Furthermore, GirikSMS Chatbots allow you to create omnichannel journeys to drive more meaningful customer engagement, get valuable insights on Chatbot performance, qualify leads for sales teams, answer FAQs, offer intelligent product recommendations, provide guided self-service to customers, promote your brand, conduct polls and surveys, gather feedback and engage in one-on-one conversations with customers 24/7,thus helping you deliver exceptional customer service experiences.

This SMS App for Salesforce allows you to collaborate in conversations within your teams to improve response times. You can leave comments, ask questions and share information internally without leaving your CRM. Use assignments to route text messages to the right employee from your messaging thread. You can also send messages to large groups by synchronizing them with list views in Salesforce. Users can use templates to send frequently used messages and personalize every message by merging your Salesforce fields. That’s not it, they can streamline their workflows by syncing contact records. GirikSMS's two-way sync updates your customer records based on their messaging behaviour, allowing you to launch automated text conversations either when customers send you a text or upon the update of a Salesforce field.