Streamline Business Communication with the AI-Powered Native Salesforce SMS App

About Us

In today's digital era, CRM tools and apps have transformed businesses across verticals. With the widespread popularity of messaging, Salesforce texting is a compelling opportunity for businesses to deliver personalised customer experiences at scale. GirikSMS”s powerful Salesforce SMS and WhatsApp integration allows you to tap into potential customers across over 175 countries.

By seamlessly integrating messaging capability with Salesforce, you can empower your sales teams, improve customer loyalty and trust, and expand your business to newer markets. By synchronizing our Salesforce messaging app with your day to day business operations, you can maintain and nurture customer relationships at scale. In short, you can do more with less.

With, GirikSMS you can send SMS from Salesforce effortlessly, without writing any code. You can add texting capability to your worklflows to close deals faster improve customer satisfaction. GirikSMS works with all Salesforce objects so you can send and receive text messages throughout the customer life cycle.

GirikSMS comes pre-loaded with Chatbots that are available 24/7 to assist marketing, sales, and customer service teams. With GirikSMS Chatbots, you can easily automate the resolution of common customer concerns so that human agents can have more time to respond to more complex queries, significantly improving response times and agent efficiency. With GirikSMS Chatbots you can create omnichannel journeys to drive more meaningful customer engagement, get valuable insights on Chatbot performance, qualify leads for sales teams, answer FAQs, offer intelligent product recommendations, offer guided self-service to customers, promote your brand, conduct polls and surveys and gather feedback and engage in one-on-one conversations with customers 24/7 and help you deliver exceptional customer service experiences.

GirikSMS allows you to collaborate in conversations within your teams to improve response times. You can leave comments, ask questions and share information internally without ever leaving your CRM. Use assignments to route texts messages to the right employee right from your messaging thread. You can also send messages to large groups by synchronizing with list views in Salesforce. Users can use templates to send frequently used messages and personalise every message by merging your Salesforce fields. Now you can streamline your workflows by syncing your contact records. GirikSMS’s two-way sync updates your customer records based on their messaging behaviour allowing you to launch automated text conversations when customers send you a text you or when a Salesforce field is updated.