Your Salesforce Native AI-Powered Support and Sales Assistant

Elevate Your Customer Experience

Introducing Agent Co-Pilot from GirikSMS—an AI-enabled assistant designed to transform how your agents handle customer interactions in Salesforce. Agent Co-Pilot enhances the efficiency of your support and sales teams by providing instant access to relevant knowledge and resources.

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How Does Agent Co-Pilot Work?
It’s Simple.
Agents can easily click the Agent Co-Pilot button in the Salesforce utility bar to launch their AI assistant during customer interactions.
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Key Features
Instant Responses

Get immediate, precise answers to enhance both customer support and sales interactions.

Universal Availability

Integrated into Salesforce for easy access across your salesforce page layouts.

Instant Information

On-the-fly access to internal knowledge articles and important documents.

Automated Tasks

Streamline workflows by handling common inquiries, enabling focus on complex engagements.

Speed & Accuracy

Swift, accurate responses ensure high-quality interactions across support & sales.

User-Friendly Interface

Designed for ease of use, ensuring quick onboarding and enhanced productivity.

Benefits
Of GirikSMS Agent Co-Pilot
Boosted Efficiency
Manage more inquiries and leads in less time, significantly improving productivity and customer satisfaction.
Cost Savings
Reduce operational expenses by minimizing time spent on repetitive tasks through automation & streamlined processes.
Enhanced Customer Satisfaction
Faster, more accurate responses lead to happier customers, improving your service reputation.
Team Satisfaction
Enable meaningful interactions, fostering a motivated, fulfilled, and productive workforce with collaboration.
Consistent Quality
Deliver reliable responses that enhance trust, loyalty, satisfaction, engagement, and credibility.
Data Security?
Guaranteed
Data security is a top priority with Agent Co-Pilot. The assistant only accesses information from pre-approved documents, ensuring that your sensitive data remains secure while providing agents with the knowledge they need to assist customers effectively.
Why Choose GirikSMS Agent Co-Pilot?
The benefits of using AI in customer service are immense. With
Agent Co-Pilot, your agents can:
Improve Response Time

Eliminate the need for manual searches, enabling faster and more accurate responses.

Boost Response Quality

Access to reliable internal sources ensures agents have the best information available.

Empower Your Team

Enhance agent efficiency by providing AI-driven solutions that elevate service quality.

Get Started Now!
To schedule a demo and discover how we can elevate your messaging experience.
Contact us now for a demo or to learn how we can help your team excel!
Contact us now!
Frequently Asked Questions
In a typical scenario, Salesforce can send outbound SMS messages to contacts which means recipients cannot reply to these messages. For businesses looking to engage in 2-way conversations with their contacts, Girikon can help you with a variety of solutions for SMS messaging for Salesforce. These include using short codes, long codes and traditional phone numbers. With GirikSMS, you can engage in 2-way SMS conversations directly from your Salesforce console.
With GirikSMS, you can track all text messages in Salesforce. And through your team’s shared inbox, you can also access past text messages.
GirikSMS is one of the most cost effective SMS messaging apps to send SMS from Salesforce. All you need to do is download GirikSMS from AppExchange and one of our customer service reps will contact you to set it up quickly.
Download GirikSMS from Salesforce AppExchange. Once you login to your Salesforce account, you will be directed the app installation page. Once you have downloaded our app, one of our customer service reps will guide you through the entire process.
Still Have Questions?
Over 400+ Satisfied clients have grown to new heights with us.
Contact us!
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15433 N Tatum Blvd #105, Phoenix, AZ 85032, USA

 

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