about us
Products
- Maximize Business Impact Using SMS
  
  Drive personalized 1:1, bulk, and automated SMS conversations to elevate your business's success. Engage customers with real-time SMS, optimize outreach with bulk messaging, and automate SMS responses to enhance operational efficiency, streamline communication, and boost customer satisfaction and loyalty, ensuring consistent and effective engagement across all touchpoints.
  
  Read More..
  
  Enhance Global Business Communication with WhatsApp
  
  Enable personalized WhatsApp messaging across international markets to optimize global business communication and operational efficiency. Engage customers directly, streamline cross-border interactions, and deliver personalized messages to enhance customer satisfaction, drive business growth, reduce SMS costs, and increase international responses, ensuring effective and seamless communication worldwide.
  
  Read More..
  
  Enhance Customer Engagement with WebChat
  
  Transform your online presence with our powerful webchat solution. Engage visitors in real-time, capture leads, schedule appointments, and deliver personalized automated responses seamlessly integrated with your CRM. Our webchat solution, whether automated or human-driven, boosts engagement and elevates customer satisfaction, ensuring efficient and effective interaction across your digital platforms.
  
  Read More..
  
  AI-Driven Copilot: Faster, Smarter Responses
  
  Our Salesforce native SMS app isn't just a communication tool—it's an efficiency powerhouse. The AI-driven Copilot equips your agents with advanced technology to deliver faster, more accurate responses to your customers.
  
  Read More..
  
  Unleash the Potential with AI Chatbot
  
  Integrate AI chatbots with your CRM to deliver personalized user experiences and provide round-the-clock customer support across multiple channels. Utilize AI capabilities to automate message creation and enrich interactions with real-time sentiment analysis, ensuring competitiveness, operational efficiency, and exceptional customer satisfaction, positioning your business as a digital leader.
  
  Read More..
  
  Revolutionize Your Business Communication with GirikCTI
  
  GirikCTI is a 100% Salesforce Native suite of applications designed to seamlessly enhance productivity, transform business engagement, and drive impactful customer communication. Powered by advanced AI technology, GirikCTI provides a comprehensive, intuitive solution to manage all your telephony and customer interaction needs within Salesforce.
  
  Read More..
Resources
Industry
Demo
pricing

Get Started FREE

WhatsApp Integration

Enhance customer interactions by sending messages via a shared WhatsApp console.

Conversation View Manager

Effortlessly manage and organize your conversations for a seamless experience.

Drip Campaign

Engage customers with automated drip campaigns, nurturing leads over time.

Reply Directly from Email

Respond to messages directly from your email platform for convenience.

Message Scheduler (SMS/WhatsApp)

Schedule SMS and WhatsApp messages in advance for timely communication.

Localized "From" Number/Numbers

Personalize your messaging with localized sender numbers.

Survey through SMS

Gather valuable insights by conducting surveys through SMS.

Intelligent Suggestion of Local "FROM" Number

Receive intelligent suggestions for the best localized sender numbers.

Agent-Based Notification

Keep your agents informed with real-time notifications.

Define Working Hours in Bot

Configure bot working hours for optimized customer service.

Chatbot - WhatsApp, SMS

Leverage chatbots on both WhatsApp and SMS for efficient customer support.

Create WhatsApp Template Directly from App

Effortlessly create WhatsApp templates within the app for streamlined messaging.

Lightning Ready

GirikSMS seamlessly operates on both Salesforce Classic and Lightning platforms, ensuring compatibility with your preferred environment.

Single & Bulk SMS

Effortlessly send individual or bulk SMS messages, with batch sending capabilities of up to 200 messages at once through the ListView using the Bulk SMS interface.

Send Single/Bulk MMS

Conveniently send individual or bulk MMS messages with just a click using the Bulk MMS interface.

Send Single/Bulk WhatsApp

Reach your audience through WhatsApp with the flexibility to send both single and bulk messages.

Bulk SMS/WhatsApp from any object

Empower your team to send bulk SMS or WhatsApp messages directly from any Salesforce object.

SMS/MMS Template

Create, customize, and utilize SMS/MMS templates, similar to email templates, across any object for efficient messaging.

Message History (SMS/WhatsApp)

View a comprehensive history of all SMS and WhatsApp messages sent from Salesforce, easily linked to the corresponding Leads or accounts.

Automation through Flow/Workflow/Process Builder

Automate SMS messaging by configuring workflows, ensuring messages are sent automatically based on rule criteria

Pardot Integration

Integrate seamlessly with Pardot to enhance the performance of your marketing and sales teams.

Bulk Message from Report (SMS/WhatsApp)

Efficiently send individual or bulk SMS/MMS messages from a list view to records of any object using the SMS/MMS interface.

Easy Guided Setup

Streamline your setup process with an intuitive and user-friendly guided setup.

From Number Mapping

Map sender numbers to enhance communication clarity.

Agent-Based Chat Window

Empower agents with a chat window for effective customer engagement.

Compliance

Industry compliance, SOC2 standards, and robust data security with encryption, secure transmission, and GDPR adherence.

Maximize Business Impact Using SMS

Enhance Global Business Communication with WhatsApp

Enhance Customer Engagement with WebChat

AI-Driven Copilot: Faster, Smarter Responses

Unleash the Potential with AI Chatbot

Revolutionize Your Business Communication with GirikCTI