Bridging Conversations. Instant Connectivity. Impactful Communication.
Revolutionize Your Business Communication with GirikCTI

GirikCTI is a 100% Salesforce Native AI powered application, designed to seamlessly enhance productivity, transform business engagement, and drive impactful customer communication. Powered by advanced AI technology, GirikCTI provides a comprehensive, intuitive solution to manage all your telephony and customer interaction needs within Salesforce.

Why GirikCTI?
Core Features
Integrated Softphone

Dial directly from Salesforce with the integrated softphone, eliminating the need for separate tools and ensuring smooth communication.

AI-Enhanced Call Transcripts

Automatically transcribe calls to improve agent training, monitor call quality, and capture detailed interaction data for compliance and analytics.

Advanced Call Analytics

Gain access to detailed call performance metrics and agent productivity reports, allowing you to identify areas for improvement and optimize customer service operations.

Real-Time Note Taking

Capture and organize call notes instantly within Salesforce, ensuring that key customer information is recorded and actionable.

Call Recording for Compliance

Automatically record calls for training, compliance, and quality assurance, ensuring that all communication is well-documented and secure.

Live Call Monitoring & Admin Controls

Admins can monitor live calls, provide real-time feedback, and assist agents with whisper or barge-in features for quality support.

Why Choose GirikCTI?

01
Salesforce Native

100% Salesforce integrated for a seamless user experience and minimal setup time.

02
AI-Powered Transcripts

Improve agent performance and customer satisfaction with real-time AI-driven transcripts and call insights.

03
Effortless Integration

No-code setup and easy configuration for quick deployment.

04
Comprehensive Support

24/7 customer support with live chat, email, and phone assistance.

05
Scalability

Perfect for businesses of all sizes—whether you're a growing team or an established enterprise.

06
Enhanced Productivity

Real-time call analytics, efficient call routing, and automated task creation ensure that your team stays productive and focused.

Security & Compliance
We take your security seriously. GirikCTI adheres to the highest industry standards, including:
ISO 9001 & ISO 27001 Certification
SOC 2 Type 1 & 2 Compliance
HIPAA & GDPR Compliant
Available on AppExchange
You can trust GirikCTI to keep your data secure while ensuring compliance with the latest industry regulations.

What Our Customers Say

Get Started with GirikCTI Today!

Transform your communication infrastructure and improve your customer engagement.

Request a Demo or Contact Us for more information.
Elevate Your Business Communication with GirikCTI!
Experience seamless, AI-enhanced communication—transform how your team engages with customers.
Our Experience
Global Presence:

GirikCTI is a product of Girikon, a leading Salesforce solutions provider with global offices in Phoenix, AZ (USA), Dallas, TX (USA), Burwood, Australia, Bengaluru, India, and Noida, India. We’ve been in business since 2015 and are proud to be a part of the Inc. 5000 list of fastest-growing private companies in America.

Team
400+

professionals dedicated to delivering world-class products and exceptional customer experiences.