about us
Products
- Maximize Business Impact Using SMS
  
  Drive personalized 1:1, bulk, and automated SMS conversations to elevate your business's success. Engage customers with real-time SMS, optimize outreach with bulk messaging, and automate SMS responses to enhance operational efficiency, streamline communication, and boost customer satisfaction and loyalty, ensuring consistent and effective engagement across all touchpoints.
  
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  Enhance Global Business Communication with WhatsApp
  
  Enable personalized WhatsApp messaging across international markets to optimize global business communication and operational efficiency. Engage customers directly, streamline cross-border interactions, and deliver personalized messages to enhance customer satisfaction, drive business growth, reduce SMS costs, and increase international responses, ensuring effective and seamless communication worldwide.
  
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  Enhance Customer Engagement with WebChat
  
  Transform your online presence with our powerful webchat solution. Engage visitors in real-time, capture leads, schedule appointments, and deliver personalized automated responses seamlessly integrated with your CRM. Our webchat solution, whether automated or human-driven, boosts engagement and elevates customer satisfaction, ensuring efficient and effective interaction across your digital platforms.
  
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  AI-Driven Copilot: Faster, Smarter Responses
  
  Our Salesforce native SMS app isn't just a communication tool—it's an efficiency powerhouse. The AI-driven Copilot equips your agents with advanced technology to deliver faster, more accurate responses to your customers.
  
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  Unleash the Potential with AI Chatbot
  
  Integrate AI chatbots with your CRM to deliver personalized user experiences and provide round-the-clock customer support across multiple channels. Utilize AI capabilities to automate message creation and enrich interactions with real-time sentiment analysis, ensuring competitiveness, operational efficiency, and exceptional customer satisfaction, positioning your business as a digital leader.
  
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Effortless Integration With SALESFORCE for Secure and Efficient Communication

AI Messaging Analysis

Gain insights from all SMS conversations to enhance agent interactions, evaluate performance for ratings, and generate meeting minutes for support discussions.

AI SMS Agent

Automate personalized SMS conversations with real-time responses, powered by AI to engage your customers 24/7.

AI Sentiment Messaging

Analyze customer emotions and tailor your SMS responses to match the tone, improving engagement and satisfaction.

AI Message Enhancer

Elevate your communication with real-time corrections and rephrasing suggestions, ensuring your messages are always clear and impactful.

Ensure Security

Automate interactions while managing privacy, opt-ins, and data security across Salesforce.

Automate with Ease

Use GirikSMS Drip Campaigns to automate status updates, field changes, and time-sensitive reminders

Quick Deployment

Get started in just a few clicks with ready-made templates for instant messaging.

Intelligent Dashboard

Track performance and manage conversations with a smart, user-friendly dashboard.

Everything You Need in One Place

SentimentMessaging

Understand customer emotions and respond smartly.

BulkMessaging

Reach large audiences efficiently across platforms.

Automated Follow-ups

Keep conversations going with smart, timely follow-ups.

CloneAutomations

Save time by replicating successful workflows.

Text-to-Voice

Add a personal touch by turning text into voice messages.

Girik Inbox

Keep all chats neatly organized in one place.

Group Messaging

Communicate effortlessly with multiple contacts.

Quick Setup: Start Messaging in Minutes

Install GirikSMS

Download from the Salesforce AppExchange

Authenticate Integration

Easily authenticate your GirikSMS account.

One-Click Configuration

Set up your messaging solution with a simple one-click integration for all Salesforce records..

Add Users

Invite team members to start using GirikSMS.

Personalize Templates

Customize your messaging templates to align with your brand.

Start Messaging

Begin sending messages instantly across SMS, WhatsApp, and WebChat directly from Salesforce.

Let GirikSMS Make It Easy for You

Seamless functionality across all Salesforce tools and APIs

Integrate with Salesforce Objects and Layouts effortlessly.

Automate messaging using Flows, Apex, & process builders.

Use dynamic templates for personalized, contextual communication.

Leverage real-time Salesforce data to power your campaigns and reports.

Real Results

How GirikSMS Turned Challenges into Wins for Businesses

Reduced 67% No-Show Appointments with GirikSMS

"Before using GiriKsms, our clinic struggled with high no-show rates that disrupted our schedules and affected patient care. The GiriKsms team implemented a personalized SMS reminder system that completely changed the way we operate. Patients now receive timely reminders, and our no-show appointments have dropped by 60%. The integration was seamless, and the impact was immediate. We've not only seen a 60% ROI but also significantly improved patient satisfaction. GiriKsms has truly revolutionized our approach to patient engagement."

~ LinkHome Care Team

Achieved 33% Rise in Sales Conversion Rates with GirikSMS Testimonial

"Our sales were flat, and customer engagement was at an all-time low. We needed a fresh approach that would cut through the clutter and reach our audience directly. That's when we found GiriKsms. With their targeted SMS campaigns, we could send personalized offers and reminders straight to our customers' phones. The results were beyond our expectations: a 25% increase in engagement and a 30% rise in sales conversions. GiriKsms helped us connect with our customers on a deeper level, and we saw a realized ROI of 40%. It's been a game-changer for our business!"

~ Shirtworks Team

ROI of 51% Through Improved Customer Satisfaction with GirikSMS Testimonial

"In the financial services sector, client satisfaction is everything, but our previous communication methods just weren't cutting it. Enter GiriKsms. They helped us create a communication strategy that was both personalized and efficient, using SMS to keep our clients informed and engaged. The difference was night and day. We saw a 50% improvement in customer satisfaction, and our ROI jumped by the same amount. Clients appreciated the direct and immediate communication, and it streamlined our processes internally as well. GiriKsms didn't just improve our client interactions—they transformed them."

~ L VFund Client Services Lead

Frequently Asked Questions

Can GirikSMS send SMS from Salesforce?

In a typical scenario, Salesforce can send outbound SMS messages to contacts which means recipients cannot reply to these messages. For businesses looking to engage in 2-way conversations with their contacts, Girikon can help you with a variety of solutions for SMS messaging for Salesforce. These include using short codes, long codes and traditional phone numbers. With GirikSMS, you can engage in 2-way SMS conversations directly from your Salesforce console.

Can GirikSMS track text messages in Salesforce?

With GirikSMS, you can track all text messages in Salesforce. And through your team’s shared inbox, you can also access past text messages.

Does GirikSMS have SMS marketing for Salesforce?

GirikSMS is one of the most cost effective SMS messaging apps to send SMS from Salesforce. All you need to do is download GirikSMS from AppExchange and one of our customer service reps will contact you to set it up quickly.

How do I set up SMS in Salesforce?

Download GirikSMS from Salesforce AppExchange. Once you login to your Salesforce account, you will be directed the app installation page. Once you have downloaded our app, one of our customer service reps will guide you through the entire process.

Maximize Business Impact Using SMS

Enhance Global Business Communication with WhatsApp

Enhance Customer Engagement with WebChat

AI-Driven Copilot: Faster, Smarter Responses

Unleash the Potential with AI Chatbot

Meet Your Salesforce-Integrated Messaging Solution