about us
Products
- Maximize Business Impact Using SMS
  
  Drive personalized 1:1, bulk, and automated SMS conversations to elevate your business's success. Engage customers with real-time SMS, optimize outreach with bulk messaging, and automate SMS responses to enhance operational efficiency, streamline communication, and boost customer satisfaction and loyalty, ensuring consistent and effective engagement across all touchpoints.
  
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  Enhance Global Business Communication with WhatsApp
  
  Enable personalized WhatsApp messaging across international markets to optimize global business communication and operational efficiency. Engage customers directly, streamline cross-border interactions, and deliver personalized messages to enhance customer satisfaction, drive business growth, reduce SMS costs, and increase international responses, ensuring effective and seamless communication worldwide.
  
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  Enhance Customer Engagement with WebChat
  
  Transform your online presence with our powerful webchat solution. Engage visitors in real-time, capture leads, schedule appointments, and deliver personalized automated responses seamlessly integrated with your CRM. Our webchat solution, whether automated or human-driven, boosts engagement and elevates customer satisfaction, ensuring efficient and effective interaction across your digital platforms.
  
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  AI-Driven Copilot: Faster, Smarter Responses
  
  Our Salesforce native SMS app isn't just a communication tool—it's an efficiency powerhouse. The AI-driven Copilot equips your agents with advanced technology to deliver faster, more accurate responses to your customers.
  
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  Unleash the Potential with AI Chatbot
  
  Integrate AI chatbots with your CRM to deliver personalized user experiences and provide round-the-clock customer support across multiple channels. Utilize AI capabilities to automate message creation and enrich interactions with real-time sentiment analysis, ensuring competitiveness, operational efficiency, and exceptional customer satisfaction, positioning your business as a digital leader.
  
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  Revolutionize Your Business Communication with GirikCTI
  
  GirikCTI is a 100% Salesforce Native suite of applications designed to seamlessly enhance productivity, transform business engagement, and drive impactful customer communication. Powered by advanced AI technology, GirikCTI provides a comprehensive, intuitive solution to manage all your telephony and customer interaction needs within Salesforce.
  
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Why GirikSMS

AI-Powered WhatsApp Agent

Automate replies to common inquiries, confirm appointments, and manage promotions effortlessly to save time and increase efficiency.

Unified Messaging Dashboard

Manage all conversations in one place, streamlining customer support, sales, and marketing outreach.

Multimedia Messaging

Capture attention with images, videos, and documents to enhance engagement.

Personalized Messaging

Send tailored messages using merge fields for relevant, impactful communication.

Actionable Analytics

Track delivery rates, engagement, and response times to optimize performance.

Bulk WhatsApp Messaging

Send WhatsApp bulk messages directly from Salesforce to launch products, promote special offers, or conduct surveys.

WhatsApp Scheduler

Plan and schedule WhatsApp messages in advance for timely updates, promotions, and keeping your audience engaged.

Template Management

Use pre-approved templates for consistent, compliant messaging at scale.

Top-Level Security

Protect your data with industry-leading encryption.

Industry-Specific Use Cases

WhatsApp For Education

Enhanced Student Engagement :

Guide international students through the admission process and provide real-time updates on classes, scholarships & Alumni events—all while making every message feel personalized. GirikSMS helps schools and universities keep students and parents informed efficiently.

WhatsApp For Financial Services

Client Communication & Document Management :

Keep clients updated on account details, send application reminders, and ensure documents are exchanged securely—all while maintaining compliance. GirikSMS helps financial institutions build trust with personalized messaging.

WhatsApp For Real Estate

Efficient Buyer Management:

Be the first to notify clients of new listings, schedule property visits. Automate follow-ups to strengthen relationships and close deals faster.

WhatsApp For Patient Care

Patient Care & Appointment Reminders:

Ensure patients never miss an appointment with automated medication reminders, send pre and post care updates. GirikSMS keeps patients engaged and informed throughout their care journey.

WhatsApp For Recuritment

Efficient Candidate Management:

Connect with candidates quickly, send job alerts, schedule interviews, and fill positions faster. GirikSMS helps recruitment firms streamline candidate communication.

Versatile Capabilities

Scalable for Any Business Size

Whether you're a startup or enterprise, GirikSMS grows with you—handling high message volumes seamlessly.

Effortless Integration

Plug GirikSMS into your existing systems, including Salesforce CRM for smooth efficient operations.

Global Reach

Engage customers worldwide with our powerful WhatsApp integration.

Real-Time Notifications

Keep customers informed with instant order updates and service alerts.

Custom Workflows

Automate and tailor processes to suit your business needs.

How GirikSMS’s WhatsApp on SALESFORCE Drives Success with Transformative Use Cases

Customer Support

Deliver fast, personalized responses on WhatsApp, improving customer satisfaction.

Marketing Campaign

Run targeted WhatsApp campaigns to boost engagement and conversions.

Appointment Scheduling

Simplify bookings with automated reminders via WhatsApp.

Order Management

Keep customers updated with real-time order status notifications

Feedback Collection

Easily gather reviews and insights to improve your services.

Frequently Asked Questions

Can GirikSMS send SMS from Salesforce?

In a typical scenario, Salesforce can send outbound SMS messages to contacts which means recipients cannot reply to these messages. For businesses looking to engage in 2-way conversations with their contacts, Girikon can help you with a variety of solutions for SMS messaging for Salesforce. These include using short codes, long codes and traditional phone numbers. With GirikSMS, you can engage in 2-way SMS conversations directly from your Salesforce console.

Can GirikSMS track text messages in Salesforce?

With GirikSMS, you can track all text messages in Salesforce. And through your team’s shared inbox, you can also access past text messages.

Does GirikSMS have SMS marketing for Salesforce?

GirikSMS is one of the most cost effective SMS messaging apps to send SMS from Salesforce. All you need to do is download GirikSMS from AppExchange and one of our customer service reps will contact you to set it up quickly.

How do I set up SMS in Salesforce?

Download GirikSMS from Salesforce AppExchange. Once you login to your Salesforce account, you will be directed the app installation page. Once you have downloaded our app, one of our customer service reps will guide you through the entire process.

Maximize Business Impact Using SMS

Enhance Global Business Communication with WhatsApp

Enhance Customer Engagement with WebChat

AI-Driven Copilot: Faster, Smarter Responses

Unleash the Potential with AI Chatbot

Revolutionize Your Business Communication with GirikCTI

girikSMS whatsapp integration on salesforce